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AQA
Omnichannel AI agent

Your AI agent,
on every channel.

AQA picks up the phone and answers messages across Voice, Telegram, WhatsApp, Zalo, Email, Web and SIP — one brain, every conversation.

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7 channels · 1 core · <1s to first reply
AQA
Trusted by support teams worldwide
68%
of calls & chats resolved with no human needed
<1s
to first reply, on every channel, 24/7
7
channels answered by one shared AI brain
40+
languages mirrored automatically, no setup
Why AQA

Stop losing customers
to missed calls and slow replies.

Never miss a phone call again

AQA answers real calls in real time with a natural, low-latency voice — not a robotic menu. Every after-hours and overflow call gets picked up, understood and handled.

Voice-first

Picks up, listens, talks back — handles interruptions like a person.

Always on

24/7 coverage with no queues, no hold music, no downtime.

Outcome · fewer missed calls

One inbox for every channel

Voice, SIP, Telegram, Zalo, WhatsApp, web chat and email — all handled by one AI, in one place. Every conversation stays together with full history.

Outcome · no channel left behind

Hands off to humans, smartly

AQA knows when a person is needed and routes the conversation to your team with full context — then steps back in automatically once they reply.

Outcome · context, not chaos
The voice difference

Your AI answers the
phone, too.

Most chatbots stop at text. The phone is the channel businesses still drop — so it's the one AQA leads with. It picks up real calls, understands, and replies in real time.

  • Natural, real-time voice — not a robotic phone tree
  • Handles interruptions and talks back naturally
  • Speaks each caller's language automatically
  • Hands off to a human the moment it's needed
  • Every call transcribed, with cost and analytics
Incoming call AQA voice agent · connected
Live
CallerDo you ship internationally?
AQAYes — 2 to 3 days, and it's free over $20. Want me to start an order?
Who it's for

Built for teams that
live and die by response time.

E-commerce & retail

Pain"Where's my order?" floods chat and phone all day.
AQAAnswers order, shipping & return questions across every channel.
Result~3× faster replies, 60% fewer tickets

Clinics & bookings

PainFront desk can't pick up every call; bookings slip away.
AQATakes calls, books & reschedules, answers FAQs 24/7.
Resultzero missed after-hours calls

Services & support

PainRepetitive questions eat your agents' whole day.
AQADeflects the repetitive 80%, escalates the rest with context.
Resultagents focus on what matters
Channels

Every channel your
customers actually use — voice first.

Voice AI picks up real phone calls
SIP Connect your trunk & PBX
Telegram Bots, groups & channels
Zalo Zalo Official Account
WhatsApp Business API messaging
Email Inbox on autopilot
Web chat Live widget on your site
One core All channels, one shared brain
How it works

Live in minutes,
not weeks.

01

Connect your channels

Add voice, SIP, Telegram, Zalo, WhatsApp, web chat or email from the admin console in a few clicks.

02

Configure your agent

Set its persona, point it at your knowledge base, and define when it should hand off to a human.

03

Go live

AQA answers calls and messages automatically. Your team steps in only when it's truly needed.

Private & secure by design

Sensitive data never
reaches the model.

Automatic redaction IDs, payment cards and OTPs are masked before anything is sent to the AI — the original stays safe in your account.
Human-in-the-loop Your team can review, take over and correct any conversation at any moment.
Data residency {{region}} Hosted in the region you choose, with controls to meet your compliance needs.
Illustration of automatic redaction — the data shown below is fictional sample content.
Why not just a chatbot?

A text bot answers chats.
AQA answers everything.

Capability
Typical chatbot
AQA
Answers real phone calls
No
Real-time voice
Voice · SIP · Telegram · Zalo · WhatsApp · web · email
1–2 channels
All 7, one brain
Smart human handoff with full context
Basic
Auto, with context
Redacts IDs, cards & OTPs automatically
Rarely
Built in
FAQ

Questions, answered.

Can AQA answer real phone calls?
Yes. AQA includes an AI voice agent that picks up real phone calls and responds in real time with a natural, low-latency voice. It understands interruptions, speaks your customer's language, and hands the call to a human the moment one is needed.
Which channels does AQA support?
Voice and SIP telephony, Telegram, Zalo, WhatsApp, web chat and email — seven channels handled by one AI in one inbox, so every conversation stays together.
Does AQA support multiple languages?
Yes. AQA automatically mirrors each customer's language and tone, replying in English and dozens more languages with no manual switching.
How does human handoff work?
AQA recognises when a conversation needs a person and hands it over with full context. Your operators reply in their own channel; AQA detects the human reply and steps back automatically.
Is customer data kept private and secure?
Yes. Sensitive data such as government IDs, payment card numbers and OTPs is automatically redacted before anything is sent to the AI model, while the original is stored securely in your account.
How much does AQA cost?
{{Pricing — replace with your real plans.}} AQA is usage-based: start free, then pay for the calls and messages your AI handles. No credit card required to begin.
How quickly can I get started?
Three steps: connect your channels from the admin console, configure your agent's persona, knowledge base and handoff rules, then go live. Most setups take minutes, not weeks.

Answer every call and
message — with AI.

Connect your channels, configure your AI agent, and go live in minutes. No credit card to start.

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